So last week I mentioned that there would be more about being along for the ride but not getting involved, so here it is… When you go on a journey, a bunch of people jump into a vehicle and assume a role. Driver Takes control of the vehicle Accepts the responsibilityContinue Reading

I received an email recently that made me want to scream. I was in the office so I managed not to. Although I did emit a small growl. And stamped my foot. Twice. The email was addressed to the entire department and consisted of a small list of online featuresContinue Reading

Me: ‘Hi – Tom told me that you were asking about the project I’m working on, so I thought I would come to your desk and introduce myself.’ Her:  ’Hi. Yes. It’s good to meet you and I am interested. I was going to send you an email about that.’Continue Reading