We have a problem with feedback…
Feedback is broken. Chris, Ada and I on a mission to discover the keys that unlock feedback rich cultures, for you and your organisations. #masteringfeedback We’ve observed that the general understanding of feedback varies wildly from person to person. To explore this we challenged the LinkedIn community to define ‘feedback’Continue Reading
3 words of 2020 & 3 wishes for 2021
December is a time for reflection. For slowing down and letting the year gone by sink in. Being someone with a preference to model the world in an ordinal way, a list is inevitable! This is a personal post, that is written for my benefit rather than anyone else readingContinue Reading
Solutions focussed retrospective format
There are three simple, elegant and radical ideas at the heart of any solution-focused change: – One is to be as clear as possible about what’s wanted – this is the ‘solution’ on which we focus – Another is to harness what is already in place and use these positiveContinue Reading
Saying no! (a humble guide)
One of the most prevalent challenges that’s come up this year from my 1-1 coaching clients relates to time management, and the stress and overwhelm associated with a lack of attention to it. Through asking lots of questions to help them navigate through this, some common themes bubbled up. IContinue Reading
5 Feedback Fails (and what to do instead)…
Taking part in feedback conversations can be awkward, disjointed, lack clarity on the real message, and all too often fail completely. That’s just from the perspective of the receiver! When you’re the one giving feedback…oh crikey, multiply that awkwardness by 100! We believe that a feedback-rich culture underpins the most successfulContinue Reading
7 ways cycling re-enforced the benefits of iterative delivery
After dusting off the mountain bike and hitting the trails during lockdown I’ve been reminded of the simple principles I often bang on about at work. Repeating a process multiple times gives multiple opportunities for feedback. We do, we learn, we do again, we learn more. Rinse and repeat. OnContinue Reading