5 Feedback Fails (and what to do instead)…
Taking part in feedback conversations can be awkward, disjointed, lack clarity on the real message, and all too often fail completely. That’s just from the perspective of the receiver! When you’re the one giving feedback…oh crikey, multiply that awkwardness by 100! We believe that a feedback-rich culture underpins the most successfulContinue Reading
7 ways cycling re-enforced the benefits of iterative delivery
After dusting off the mountain bike and hitting the trails during lockdown I’ve been reminded of the simple principles I often bang on about at work. Repeating a process multiple times gives multiple opportunities for feedback. We do, we learn, we do again, we learn more. Rinse and repeat. OnContinue Reading
Facilitation. It’s a thing.
If you work in a corporate environment it’s highly likely that you’ve heard the term, maybe attended a meeting that has been facilitated or been invited to facilitate a meeting yourself? Communities and schools are getting into facilitation too but if you’ve not heard of the term, I can confirmContinue Reading
Why Humble?
Words have different meanings to different people. We choose to interpret things we read or hear based on our own background, culture and beliefs. Sometimes we even rush to judgement before being curious about the words people use. So why did we choose to set up a company with theContinue Reading
A quick and easy way to visualise your meetings
My exploration of this started when a client invited me to join and observe a leadership team meeting with the statement “I’m not convinced these meetings are very effective…” It reminded me of something in ‘From Contempt to Curiosity’ by Caitlin Walker. This sparked my creativity to try to captureContinue Reading
How do facilitators inspect & adapt?
One of the principles ever present in my work is: At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behaviour accordingly. But what if you don’t have a team per se? What if you are the only person in your team or department inContinue Reading